Frequently Asked Questions

How do I log in to the ASLMS Online Learning Center?

  • Click the login button on this page, or click the button or link on the ASLMS website page to access the Online Learning Center.
  • You will be prompted to log in to your ASLMS user profile. Your ASLMS username and password will allow you single-sign-on (SSO) access to the Online Learning Center.

Do I need to create a password?

  • You do not need to create a new password for the Online Learning Center, and you will not be able to change your password within the Online Learning Center.

How do I navigate the menu on the Online Learning Center?

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Catalog
  • Use the Catalog to browse courses available for purchase.
  • A search function is available at the top of the Catalog page:
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Dashboard
  • The Dashboard will display your purchased or registered items.
  • Access the content on your dashboard by clicking on the title.
  • Additional buttons and a search function are available at the top of the My Dashboard page:
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  • Transcript / Achievements
    • Your completed content that includes CME, CE, or Participation credits will create a transcript. 
    • You may download a PDF copy of your transcript.
    • You may add records of credit you have earned from other providers to your transcript.
    • Click the Back to Dashboard button found at the top of the page to return.
  • Notifications
    • All Site Notices can be found with this button.
    • Click the Back to Dashboard button found at the top of the page to return.
Profile
  • You will not be able to change your password, email, or name on your profile as they are controlled by the SSO. To make changes, log into the ASLMS Portal or contact ASLMS Staff at information@aslms.org.
  • Interest Categories
    • Please use the "Interest Categories" section to adjust your interests. This information will be used to recommend content that interests you the most. When finished, be sure to click the "Save" button.
    • These categories may change as more content is added to the Online Learning Center - please check back regularly to update your interests.


How do I enroll in a session?

  • Find a session/course in the catalog that you would like to enroll in, and select the Register button - pricing will display on the button.
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  • Select the option to add to your cart, or complete registration now.
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  • Complete your purchase in the cart.

Once I enroll in a course or live session, how do I access the content?

  • Go to your Dashboard.
  • You may filter the courses you are enrolled in by using the search options at the top.
  • Find the course in your list of enrolled content.
  • Entering and navigating content? Leaving before completing content?

How much time do I have to complete a course?

  • It will vary - some courses will have expiration dates or due dates, some may not. Please see each course description for details.

What if I miss a live session that I enrolled in?

  • Some live sessions are recorded and the recording will be added to the same course as the live session you enrolled in.
  • Please contact information@aslms.org if you have additional questions.

Can I receive a refund if I enroll in a course and am not able to complete it?

  • Refund requests will only be considered if made within 14 days of purchase.
  • Refunds will only be considered if you have not yet started the course (no content viewed).
  • Refunds are not available for missed live activities.
  • Contact information@aslms.org to request a refund.